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Book smarter: Must-knows before your appointment!
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Booking FAQs
You can easily book an appointment through any of these methods:
🔹 Online: Visit our website and click on "Make a Booking", then select "Book Now".
📞 Call/WhatsApp: Contact us directly at 010-279 3422 to schedule your appointment.
If you need any assistance, feel free to reach out to us!
We highly recommend booking an appointment to ensure you receive the best care without long wait times. Our clinic primarily operates by appointment to fit your schedule and minimize delays.
🔹 Appointments: Preferred to guarantee your slot and avoid waiting.
⏳ Walk-ins: Accepted, but subject to availability, wait times may be longer, and we can’t guarantee an immediate slot.
To secure your preferred time, it's best to book ahead!
🕒 Clinic Hours:
- Tuesday, Wednesday & Friday: 10 AM – 6 PM
- Saturday & Sunday: 9 AM – 6 PM
❌ Closed: Monday & Thursday
📢 Public holiday hours may vary – check our Google Maps listing or follow us on Instagram & Facebook for updates.
We’ll help you schedule your next appointment before you leave, based on our chiropractor’s recommendation.
If you prefer to book later, you can:
📞 Call or WhatsApp us at 010-279 3422 to schedule your follow-up.
Regular follow-ups help ensure continued care and progress monitoring, so don’t hesitate to reach out when it’s time for your next session!
📅 Before you leave, we’ll help you schedule your next appointment based on our chiropractor’s recommendation.
📞 If you prefer to book later, you can call or WhatsApp us at 010-279 3422 to schedule your follow-up.
Routine follow-ups ensure continued care & progress monitoring, so don’t hesitate to reach out when it’s time for your next session!
For first-time visits, appointments typically last around 45 minutes, but depending on your condition and treatment needs, they may extend up to an hour (or more).
For follow-up visits, sessions are usually around 30 minutes.
We take the time needed to ensure you receive thorough & effective care at every visit.
If you need to reschedule or cancel, please let us know at least 24 hours in advance. This gives us time to offer your slot to someone else who may really need it.
Last-minute cancellations or no-shows mean another patient misses out on care they could have received—so we truly appreciate your consideration!
📞 Call or WhatsApp us at 010-279 3422 if you need to make any changes.
We understand that things come up, and we’ll do our best to accommodate you when needed! ☺️
Yes! We accept bookings for groups and corporate events.
For more details or to arrange a booking:
📩 Email us at itc.dcianyeoh@gmail.com
📱 WhatsApp us at 010-279 3422
Let us know your requirements, and we’ll be happy to assist!
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Pricing & Payment FAQs
At our clinic, we provide transparent and honest pricing for our services:
- Consultation: RM150
- Chiropractic Adjustment: RM120
- Dry Needling (Half Body): RM80
Currently, we have a promotional offer for a combo of consultation and treatment at RM240.
If dry needling is required, it costs an additional RM80 per session (half body).
We offer discounted packages for multiple sessions, but we recommend deciding on a package AFTER your first consultation. This ensures that you receive the best treatment for your specific needs.
For a full breakdown of our fees, visit our Pricing Page.
For a first visit, the cost is RM340 per person, which includes:
✔️ Consultation (RM150)
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)
For follow-up visits, the cost is RM190 per person, which includes:
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)
🔹 If dry needling is required, it costs an additional RM80 per session (half body).
🏡 Family Promo Package
For three or more individuals at the same location, the transport fee is waived.
For example, the first visit (normally RM340) is reduced to RM270 per person after deducting the RM70 transport fee.
📋 Breakdown of Charges
- Consultation: RM150
- Chiropractic adjustment: RM120
- Dry needling (half body, add-on): RM80
- Transport fee: RM70
Yes, we accept a variety of e-wallets, including Boost, Touch 'n Go, Scan & Pay (formerly Maybank QR Pay), GrabPay, WeChat Pay, and ShopeePay.
Yes, we accept credit card payments (Visa & Mastercard) from all banks.
However, we do not accept American Express (Amex) at this time.
Yes, we accept debit card payments.
Yes! We occasionally offer discounts and promotions on our treatment costs.
✅ Follow us on social media ✨@ian.thechiro✨ to stay updated on ongoing promos.
✅ We also have discounted packages for multiple sessions - ask us about them!
✅ New patients can take advantage of our combo promo: Consultation + Treatment for RM240 (instead of RM270).
For more details, contact us or ask during your visit!
We do not currently offer installment payment options, but we are always exploring ways to improve our payment flexibility.
We accept:
✅ Credit & Debit Cards (Visa & Mastercard)
✅ E-Wallets
✅ Cash
If you have any questions about payment options, feel free to reach out to our team for assistance.
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Appointment FAQs
Consultation is your first meeting with a chiropractor to discuss your medical history and symptoms. Then, the chiropractor will examine you to determine the best treatment plan.
Treatment is the actual therapy given by the chiropractor, which may include spinal adjustments, soft tissue therapies, exercises, and lifestyle recommendations. The number of treatments depends on your condition and how you respond to therapy.
Please do check with our chiropractors to receive clarity.
Please bring any relevant medical records or imaging scans, such as X-rays or MRIs, as well as a list of any medications you are currently taking. You may also want to wear loose, comfortable clothing that allows for easy movement.
After your appointment, we'll schedule a follow-up to monitor your progress. We can also provide post-treatment instructions, including exercises to do at home, upon request.
Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your condition.
Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort.
Plus, we at Ian The Chiro offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.
Yes, we will send reminder messages via WhatsApp: a day or two before your appointment. Please let us know if you would like to reschedule your appointments early as slots are competitive.
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Location & Parking FAQs
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Yes! Our clinic, Ian The Chiro, is located on the first floor above the Panasonic store in Cheras Business Centre.
📍 We’re on the same row as Restaurant 2008 Snow Beer, which has a green signboard.
🌳 You can also spot our clinic directly above the tree in the middle of the wide-angle photo.
For easy navigation, tap on these links:
📍 Google Maps | 🚗 Waze
Yes! Our clinic is wheelchair-accessible and equipped with a lift for easy access.
If you have any specific accessibility needs, let us know in advance, we’ll be happy to assist and make any necessary arrangements to ensure your visit is smooth and comfortable.
We're at Cheras Business Centre, on the first floor above Panasonic.
For easy directions, click on the links or icons below:
📍 Google Maps | 🚗 Waze
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Treatment-related FAQs
No, chiropractic care does not involve the use of medications or injections. Chiropractors use manual techniques to adjust the body and promote healing.
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Chiropractic FAQs
Chiropractic care offers several benefits, including pain relief, improved range of motion, reduced inflammation, improved immune system function, and improved overall health and well-being.
Chiropractic care is generally considered safe, although like any medical treatment, it does carry some risks. Our chiropractor will discuss the risks and benefits of treatment with you before you begin.
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House Call FAQs
We serve the Klang Valley for house call visits. Please contact us to check if we serve your area.