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Book smarter: Must-knows before your appointment!

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Booking FAQs

Booking FAQs

You can easily book an appointment through any of these methods:

🔹 Online: Visit our website and click on "Make a Booking", then select "Book Now".
📞 Call/WhatsApp: Contact us directly at 010-279 3422 to schedule your appointment.

If you need any assistance, feel free to reach out to us!

We highly recommend booking an appointment to ensure you receive the best care without long wait times. Our clinic primarily operates by appointment to fit your schedule and minimize delays.

🔹 Appointments: Preferred to guarantee your slot and avoid waiting.
Walk-ins: Accepted, but subject to availability, wait times may be longer, and we can’t guarantee an immediate slot.

To secure your preferred time, it's best to book ahead!

🕒 Clinic Hours:

  • Tuesday, Wednesday & Friday: 10 AM – 6 PM
  • Saturday & Sunday: 9 AM – 6 PM

Closed: Monday & Thursday

📢 Public holiday hours may vary – check our Google Maps listing or follow us on Instagram & Facebook for updates.

We’ll help you schedule your next appointment before you leave, based on our chiropractor’s recommendation.

If you prefer to book later, you can:
📞 Call or WhatsApp us at 010-279 3422 to schedule your follow-up.

Regular follow-ups help ensure continued care and progress monitoring, so don’t hesitate to reach out when it’s time for your next session!

📅 Before you leave, we’ll help you schedule your next appointment based on our chiropractor’s recommendation.

📞 If you prefer to book later, you can call or WhatsApp us at 010-279 3422 to schedule your follow-up.

Routine follow-ups ensure continued care & progress monitoring, so don’t hesitate to reach out when it’s time for your next session!

For first-time visits, appointments typically last around 45 minutes, but depending on your condition and treatment needs, they may extend up to an hour (or more).

For follow-up visits, sessions are usually around 30 minutes.

We take the time needed to ensure you receive thorough & effective care at every visit.

If you need to reschedule or cancel, please let us know at least 24 hours in advance. This gives us time to offer your slot to someone else who may really need it.

Last-minute cancellations or no-shows mean another patient misses out on care they could have received—so we truly appreciate your consideration!

📞 Call or WhatsApp us at 010-279 3422 if you need to make any changes.

We understand that things come up, and we’ll do our best to accommodate you when needed! ☺️
 

Yes! We accept bookings for groups and corporate events.

For more details or to arrange a booking:
📩 Email us at itc.dcianyeoh@gmail.com
📱 WhatsApp us at 010-279 3422

Let us know your requirements, and we’ll be happy to assist!

Pricing & Payment FAQs

Pricing & Payment FAQs

At our clinic, we provide transparent and honest pricing for our services:

  • Consultation: RM150
  • Chiropractic Adjustment: RM120
  • Dry Needling (Half Body): RM80

Currently, we have a promotional offer for a combo of consultation and treatment at RM240.

If dry needling is required, it costs an additional RM80 per session (half body).

We offer discounted packages for multiple sessions, but we recommend deciding on a package AFTER your first consultation. This ensures that you receive the best treatment for your specific needs.

For a full breakdown of our fees, visit our Pricing Page.

For a first visit, the cost is RM340 per person, which includes:
✔️ Consultation (RM150)
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)

For follow-up visits, the cost is RM190 per person, which includes:
✔️ Chiropractic adjustment (RM120)
✔️ Transport fee (RM70)

🔹 If dry needling is required, it costs an additional RM80 per session (half body).

🏡 Family Promo Package

For three or more individuals at the same location, the transport fee is waived.
For example, the first visit (normally RM340) is reduced to RM270 per person after deducting the RM70 transport fee.

📋 Breakdown of Charges

  • Consultation: RM150
  • Chiropractic adjustment: RM120
  • Dry needling (half body, add-on): RM80
  • Transport fee: RM70

Yes, we accept a variety of e-wallets, including Boost, Touch 'n Go, Scan & Pay (formerly Maybank QR Pay), GrabPay, WeChat Pay, and ShopeePay.

Yes, we accept credit card payments (Visa & Mastercard) from all banks.

However, we do not accept American Express (Amex) at this time.

Yes, we accept debit card payments.

Yes! We occasionally offer discounts and promotions on our treatment costs.

Follow us on social media@ian.thechiro✨ to stay updated on ongoing promos.
✅ We also have discounted packages for multiple sessions - ask us about them!
✅ New patients can take advantage of our combo promo: Consultation + Treatment for RM240 (instead of RM270).

For more details, contact us or ask during your visit!

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We do not currently offer installment payment options, but we are always exploring ways to improve our payment flexibility.

We accept:
Credit & Debit Cards (Visa & Mastercard)
E-Wallets
Cash

If you have any questions about payment options, feel free to reach out to our team for assistance.

Appointment FAQs

Appointment FAQs

Please bring any relevant medical records or imaging scans, such as X-rays or MRIs, as well as a list of any medications you are currently taking. You may also want to wear loose, comfortable clothing that allows for easy movement.
 

Yes, we will send reminder messages via WhatsApp: a day or two before your appointment. Please let us know if you would like to reschedule your appointments early as slots are competitive.
 

Consultation is your first meeting with a chiropractor to discuss your medical history and symptoms. Then, the chiropractor will examine you to determine the best treatment plan.

 

Treatment is the actual therapy given by the chiropractor, which may include spinal adjustments, soft tissue therapies, exercises, and lifestyle recommendations. The number of treatments depends on your condition and how you respond to therapy. 

 

Please do check with our chiropractors to receive clarity.

Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your conditWhat should I expect during my first appointment?ion.


Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort.
 

Plus, we at Ian The Chiro offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.
 

After your appointment, we'll schedule a follow-up to monitor your progress. We can also provide post-treatment instructions, including exercises to do at home, upon request.

Location & Parking FAQs

Location & Parking FAQs

We're at Cheras Business Centre, on the first floor above Panasonic.

For easy directions, click on the links or icons below:

📍 Google Maps  |  🚗 Waze

Waze icon Google Maps icon

Wide angle view of Ian The Chiro located on the first floor

Yes! Our clinic, Ian The Chiro, is located on the first floor above the Panasonic store in Cheras Business Centre.

📍 We’re on the same row as Restaurant 2008 Snow Beer, which has a green signboard.
🌳 You can also spot our clinic directly above the tree in the middle of the wide-angle photo.

For easy navigation, tap on these links:
📍 Google Maps  |  🚗 Waze

Yes! Our clinic is wheelchair-accessible and equipped with a lift for easy access.

If you have any specific accessibility needs, let us know in advance, we’ll be happy to assist and make any necessary arrangements to ensure your visit is smooth and comfortable.

🚗 Roadside Parking:
There is outdoor roadside parking available near our clinic. Payment can be made via mobile apps like Touch 'n Go eWallet. However, parking can be limited during peak hours, especially on weekdays.

🅿️ Nearby Paid Parking (2-Min Walk):
If roadside parking is full, you can park at Chee Tuck Meow Temple, which offers parking at RM3 per entry. It's just a 2-minute walk from our clinic.

For easy parking navigation, click on the links & icons below:
📍 Google Maps  |  🚗 Waze

Waze icon Google Maps icon

Treatment-related FAQs

Treatment-related FAQs

Results vary depending on your condition, its severity, and how your body responds to treatment.

🔹 Some patients feel relief immediately after their first session.
🔹 Others may notice gradual improvement over a few sessions, especially for more chronic issues.

Our goal is to help you feel better as quickly as possible while ensuring long-term results. Your chiropractor will guide you on what to expect based on your specific condition.

Yes, chiropractic care can help alleviate chronic pain by addressing the underlying issues that cause pain in the first place.

Yes, chiropractic care can indeed improve posture by addressing underlying issues with the spine and muscles. However, it's important to mention to our chiropractor if improving posture is your goal. 

Additionally, postural exercises are often recommended to complement chiropractic care for more effective results.

The frequency of visits to a chiropractor varies based on individual needs and conditions. Some people may require a few visits, while others may require ongoing treatment.
 

While chiropractic care is not a substitute for mental health treatment, it can help reduce stress and tension in the body, which can have a positive impact on mental health.
 

It is normal to feel some mild discomfort after a chiropractic treatment. However, any pain should be short-lived and improve over time.
 

No, chiropractic care does not involve the use of medications or injections. Chiropractors use manual techniques to adjust the body and promote healing.

The time it takes to see results from chiropractic treatment varies depending on the individual and the condition being treated.
 

Chiropractic care is generally safe, but like any medical treatment, there are some risks involved. These include soreness or discomfort after treatment and, in rare cases, more serious complications.
 

If you do experience any adverse effects after chiropractic care, contact your chiropractor immediately for advice.
 

Chiropractic care is a natural and non-invasive way to relieve pain and improve overall wellness. It may be right for you if you prefer a non-invasive, drug-free approach to healing. Our chiropractors use manual techniques to adjust the spine, which can help alleviate a range of health issues, including back pain, headaches, and joint problems.

After chiropractic treatment, it is important to stay hydrated and temporarily reduce strenuous activities that could worsen your condition. Our chiropractor will provide you with specific instructions based on your individual needs.
 

Chiropractic FAQs

Chiropractic FAQs

Chiropractic care is a healthcare discipline that focuses on the diagnosis, treatment, and prevention of disorders of the musculoskeletal and nervous systems, with a particular emphasis on the spine.
 

Chiropractic care works by using non-invasive techniques to improve the function of your spine and joints. Our chiropractor will use manual therapy to reduce muscle and joint tension, increase movement, alleviate pain and discomfort, helping you feel better and improve your overall health.
 

Chiropractic care can help with a wide range of conditions, including back pain, neck pain, headaches, whiplash, sciatica, and many others. Our chiropractors also have experience treating conditions related to sports injuries, work-related injuries, and car accidents.
 

If you have any questions or would like to learn more about how chiropractic care can help you, please don't hesitate to contact us!☺️

Chiropractic care offers several benefits, including pain relief, improved range of motion, reduced inflammation, improved immune system function, and improved overall health and well-being.
 

Chiropractic care is generally considered safe, although like any medical treatment, it does carry some risks. Our chiropractor will discuss the risks and benefits of treatment with you before you begin.
 

The number of chiropractic sessions you will need depends on your specific condition and the severity of your symptoms. Our chiropractor will work with you to develop a treatment plan that is tailored to your individual needs.
 

Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your condition. Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort. Plus, we'll offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.
 

Chiropractors complete a four-year Doctor of Chiropractic (DC) degree program with extensive training in anatomy, physiology, diagnosis, and treatment. 


In Malaysia, chiropractors commonly use the title "Dr." as part of their professional designation, following the practice of the Association of Chiropractors Malaysia (ACM), recognized by the Ministry of Health, Malaysia. It is important to note that chiropractors are not medical doctors (MDs) and do not hold an MD degree.
 

Chiropractic care focuses on the musculoskeletal and nervous systems, and uses non-invasive techniques to help promote healing and improve function. It is often used as a complementary therapy alongside other forms of healthcare.
 

Yes, chiropractic care can be used in conjunction with other forms of healthcare, such as physical therapy, massage therapy, and medication.
 

It's recommended to speak to our chiropractor during the consultation if you're currently receiving other forms of healthcare so that your chiropractic care can be tailored to complement your existing treatment plan.
 

Maintaining good spinal health between chiropractic appointments can involve exercises, stretches, and other self-care techniques.
 

Our chiropractors can provide guidance on specific exercises and techniques that may be beneficial for your condition.

The popping sound that sometimes occurs during a chiropractic adjustment is caused by the release of gas bubbles from the joints. This is a normal and harmless occurrence.

It is common to experience some discomfort or soreness following a chiropractic treatment, but this is typically temporary and should subside within a few hours to a few days. This is a normal part of the healing process as the body adjusts to the new movement patterns.
 

Our chiropractor will discuss any potential side effects or risks before treatment, and will work with you to minimize any discomfort you may experience.
 

The effectiveness of chiropractic treatment varies depending on the individual and their condition. Many patients report significant improvements in their symptoms and overall well-being after just a few sessions. However, some conditions may require ongoing maintenance care to manage symptoms and prevent future issues.
 

Our chiropractor will work with you to develop a personalised treatment plan based on your specific needs and goals, and will monitor your progress throughout your care to ensure the best possible outcomes.
 

House Call FAQs

House Call FAQs

A house call visit is when our chiropractor comes to your home or office at your convenience to provide chiropractic care and treatment.

We serve the Klang Valley for house call visits. Please contact us to check if we serve your area.

House calls are available on Tuesday, Wednesday, Friday, Saturday and Sunday evenings (6pm-8pm). If you need an appointment outside of these hours, please check with us for availability.

You can book a house call visit by contacting us through our contact number (010-2793422) or WhatsApp.

A house call visit offers several key benefits:

🏡 Personalised Care – One-on-one attention tailored to your specific needs.
Convenience – No travel time, no traffic, and no waiting rooms.
🛋️ Comfort – Get treated in a familiar and relaxed environment, ideal for those with mobility issues or busy schedules.

If you’re considering a house call, reach out to us to learn more or book an appointment!
 

During a house call visit, our chiropractor can provide:

✔️ Spinal Adjustments – To improve joint mobility and relieve pain.
✔️ Dry Needling – Helps release muscle tension and improve recovery.
✔️ Percussive Therapy – Targets muscle stiffness and promotes relaxation.
✔️ Exercise & Lifestyle Recommendations – Personalized advice to support long-term recovery and pain management.

If you’re unsure whether a house call is right for you, feel free to get in touch for more details!

No, our chiropractor will bring all the necessary equipment and supplies for your treatment.

However, we do need some space to set up the chiropractic bed and perform treatments comfortably. Ideally, a clear area about the size of a single bed (approximately 6 ft x 3 ft) is needed.

If you're unsure about the space needed, feel free to reach out to us for guidance!

We aim to arrive within 30 minutes of your scheduled appointment time. However, factors like traffic or weather may occasionally cause slight delays.

If there are any unexpected changes, we’ll keep you updated in real-time so you know exactly when to expect us.

If you have any timing concerns, feel free to reach out to us before your appointment!

The first house call visit typically lasts 30 to 90 minutes per person, depending on the complexity of your condition and treatment needs.

For follow-up visits, sessions usually take 15 to 30 minutes per person.

Throughout the appointment, we’ll communicate with you to ensure you’re comfortable and receiving the care that best suits your needs.

Still have questions? Ask us directly.
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