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Book smarter: Must-knows before your appointment!

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Booking FAQs

You can book an appointment with Ian The Chiro by visiting our website and clicking on the "Make a booking", followed by the "Book Now" button. You can also WhatsApp or call our clinic (010-2793422) directly to schedule an appointment.

We highly recommend booking an appointment with Ian The Chiro to get the best care without having to wait too long. We usually work by appointment only to avoid long waiting times and fit in with your schedule. While we can take walk-ins, please note that there may be a longer wait time and no guarantee of availability.

Tuesday, Wednesday & Friday: 10am-6pm
Saturday-Sunday: 9am-6pm

Closed: Monday & Thursday

Public holiday hours may vary, please check our Google Maps listing and social media (Instagram & Facebook) for updates.

You can call our clinic directly or use WhatsApp (010-2793422) to reschedule or cancel appointments. Please provide at least 24 hours notice so that we can offer that time slot to other patients who may need care.

We will help you schedule a follow-up appointment according to our chiropractors’ recommendation before you leave. You can also call or use WhatsApp to book a follow-up appointment every few weeks for continued care and progress monitoring.

A typical first appointment lasts around 45 minutes to an hour, depending on your condition and the required treatments. Subsequent appointments are usually shorter, lasting about 30 minutes.

If you need to reschedule or cancel your appointment, please give us at least 24 hours' notice so that we can offer your appointment slot to someone else. You can call our clinic directly or send us a message on WhatsApp (010-2793422) to reschedule or cancel.

Yes, we do accept bookings for groups and corporate events. For more information, please WhatsApp us or email us at itc.dcianyeoh@gmail.com

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Pricing & Payment FAQs

At our clinic, we provide transparent and honest pricing for our services. A consultation costs RM150, and a chiropractic adjustment session costs RM120. 

Currently, we have a promotional offer for a combo of both consultation and treatment at RM240.

We offer discounted packages for multiple sessions, but we recommend deciding on a package AFTER your first consultation. This ensures that you receive the best treatment for your specific needs.

For the first visit, it costs RM340 per person, and for follow-up visits, it costs RM190 per person. Please note that RM70 of the total cost for each visit covers transportation fees. 

We also offer a family promo package where transportation fees are waived for three or more individuals at the same location or venue e.g., the first visit costs RM340, but after deducting the RM70 transportation fee, the cost per person is RM270.

Yes, we accept a variety of e-wallets, including Boost, Touch 'n Go, Scan & Pay (formerly Maybank QR Pay), GrabPay, WeChat Pay, and ShopeePay. 

Yes, we accept credit card (Visa & Mastercard) payments from all banks.

Yes, we accept debit card payments.

Yes, we occasionally offer discounts and promotions on our treatment costs. Follow us on social media ✨@ian.thechiro✨ for updates on any ongoing promotions or discounts. Contact us for more information.


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We do not currently offer installment payment options, but we are constantly updating our payment options to better serve our patients. We accept credit and debit cards, e-wallets, and cash. Please contact us if you have any questions or need assistance with payment.

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Appointment FAQs

Please bring any relevant medical records or imaging scans, such as X-rays or MRIs, as well as a list of any medications you are currently taking. You may also want to wear loose, comfortable clothing that allows for easy movement.

Yes, we will send reminder messages via WhatsApp: a day or two before your appointment. Please let us know if you would like to reschedule your appointments early as slots are competitive.

Consultation is your first meeting with a chiropractor to discuss your medical history and symptoms. Then, the chiropractor will examine you to determine the best treatment plan.


Treatment is the actual therapy given by the chiropractor, which may include spinal adjustments, soft tissue therapies, exercises, and lifestyle recommendations. The number of treatments depends on your condition and how you respond to therapy. 


Please do check with our chiropractors to receive clarity.

Your first chiropractic appointment with us includes a review of your medical history, a physical exam, and a precise diagnosis of your condition.

Our chiropractor will explain your treatment options, including any potential risks and benefits, and provide chiropractic adjustments to help relieve your pain or discomfort.

Plus, we at Ian The Chiro offer lifestyle recommendations and therapeutic exercises to help you manage your symptoms and improve your overall health.

After your appointment, we'll schedule a follow-up to monitor your progress. We can also provide post-treatment instructions, including exercises to do at home, upon request.

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Location & Parking FAQs

We're at Cheras Business Centre, above Panasonic on the first floor. 
Click on the icons below for easy directions

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Wide angle view of Ian The Chiro located on the first floor

Yes, our clinic is located above the Panasonic store in Cheras Business Centre, on the same row as Restaurant 2008 Snow Beer with a green signboard. Additionally, you can spot our clinic directly above the tree in the middle of the photo, which can make it even easier to find.

Yes, our clinic is equipped with a lift and is accessible for people with disabilities. If you have any specific accessibility needs, please let us know in advance so that we can make any necessary arrangements.

There is outdoor roadside parking available nearby our clinic, and payment for roadside parking can be made on mobile apps e.g., Touch 'n Go eWallet. However, it's important to note that parking can be limited during peak hours and on weekdays, finding a spot can be difficult.

Alternatively, there's a temple called Chee Tuck Meow nearby that offers parking for RM3 per entry, which may be a good option if the roadside parking is full.

directions to the Chee Tuck Meow temple

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Treatment-related FAQs

Chiropractic care is a safe and effective treatment option for various health conditions, such as back pain, neck pain, headaches, and joint problems. However, the effectiveness of the treatment may vary from person to person.

Yes, chiropractic care can help alleviate chronic pain by addressing the underlying issues that cause pain in the first place.

Yes, chiropractic care can indeed improve posture by addressing underlying issues with the spine and muscles. However, it's important to mention to our chiropractor if improving posture is your goal. 

Additionally, postural exercises are often recommended to complement chiropractic care for more effective results.

The frequency of visits to a chiropractor varies based on individual needs and conditions. Some people may require a few visits, while others may require ongoing treatment.

While chiropractic care is not a substitute for mental health treatment, it can help reduce stress and tension in the body, which can have a positive impact on mental health.

It is normal to feel some mild discomfort after a chiropractic treatment. However, any pain should be short-lived and improve over time.

No, chiropractic care does not involve the use of medications or injections. Chiropractors use manual techniques to adjust the body and promote healing.

The time it takes to see results from chiropractic treatment varies depending on the individual and the condition being treated.

Chiropractic care is generally safe, but like any medical treatment, there are some risks involved. These include soreness or discomfort after treatment and, in rare cases, more serious complications.

If you do experience any adverse effects after chiropractic care, contact your chiropractor immediately for advice.

Chiropractic care is a natural and non-invasive way to relieve pain and improve overall wellness. It may be right for you if you prefer a non-invasive, drug-free approach to healing. Our chiropractors use manual techniques to adjust the spine, which can help alleviate a range of health issues, including back pain, headaches, and joint problems.

After chiropractic treatment, it is important to stay hydrated and temporarily reduce strenuous activities that could worsen your condition. Our chiropractor will provide you with specific instructions based on your individual needs.

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Chiropractic FAQs

Chiropractic care is a healthcare discipline that focuses on the diagnosis, treatment, and prevention of disorders of the musculoskeletal and nervous systems, with a particular emphasis on the spine.

Chiropractic care works by using non-invasive techniques to improve the function of your spine and joints. Our chiropractor will use manual therapy to reduce muscle and joint tension, increase movement, alleviate pain and discomfort, helping you feel better and improve your overall health.

Chiropractic care can help with a wide range of conditions, including back pain, neck pain, headaches, whiplash, sciatica, and many others. Our chiropractors also have experience treating conditions related to sports injuries, work-related injuries, and car accidents.

If you have any questions or would like to learn more about how chiropractic care can help you, please don't hesitate to contact us!☺️

Chiropractic care offers several benefits, including pain relief, improved range of motion, reduced inflammation, improved immune system function, and improved overall health and well-being.

Chiropractic care is generally considered safe, although like any medical treatment, it does carry some risks. Our chiropractor will discuss the risks and benefits of treatment with you before you begin.

The number of chiropractic sessions you will need depends on your specific condition and the severity of your symptoms. Our chiropractor will work with you to develop a treatment plan that is tailored to your individual needs.

Chiropractors complete a four-year Doctor of Chiropractic (DC) degree program with extensive training in anatomy, physiology, diagnosis, and treatment. 

In Malaysia, chiropractors commonly use the title "Dr." as part of their professional designation, following the practice of the Association of Chiropractors Malaysia (ACM), recognized by the Ministry of Health, Malaysia. It is important to note that chiropractors are not medical doctors (MDs) and do not hold an MD degree.

Chiropractic care focuses on the musculoskeletal and nervous systems, and uses non-invasive techniques to help promote healing and improve function. It is often used as a complementary therapy alongside other forms of healthcare.

Yes, chiropractic care can be used in conjunction with other forms of healthcare, such as physical therapy, massage therapy, and medication.

It's recommended to speak to our chiropractor during the consultation if you're currently receiving other forms of healthcare so that your chiropractic care can be tailored to complement your existing treatment plan.

Maintaining good spinal health between chiropractic appointments can involve exercises, stretches, and other self-care techniques.

Our chiropractors can provide guidance on specific exercises and techniques that may be beneficial for your condition.

The popping sound that sometimes occurs during a chiropractic adjustment is caused by the release of gas bubbles from the joints. This is a normal and harmless occurrence.

It is common to experience some discomfort or soreness following a chiropractic treatment, but this is typically temporary and should subside within a few hours to a few days. This is a normal part of the healing process as the body adjusts to the new movement patterns.

Our chiropractor will discuss any potential side effects or risks before treatment, and will work with you to minimize any discomfort you may experience.

The effectiveness of chiropractic treatment varies depending on the individual and their condition. Many patients report significant improvements in their symptoms and overall well-being after just a few sessions. However, some conditions may require ongoing maintenance care to manage symptoms and prevent future issues.

Our chiropractor will work with you to develop a personalised treatment plan based on your specific needs and goals, and will monitor your progress throughout your care to ensure the best possible outcomes.

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House Call FAQs

A house call visit is when our chiropractor comes to your home or office at your convenience to provide chiropractic care and treatment.

We serve the Klang Valley for house call visits. Please contact us to check if we serve your area.

House calls are available on Wednesday and Sunday evenings (6pm-10pm). If you need an appointment outside of these hours, please check with us for availability.

You can book a house call visit by contacting us through our contact number (010-2793422) or WhatsApp.

The benefits of a house call visit include personalised care, convenience, and the comfort of being treated in your own home.

Our chiropractor can provide a range of treatments during a house call visit, including spinal adjustments, soft tissue therapy, exercise and lifestyle recommendations.

No, our chiropractor will bring all the necessary equipment and supplies for the treatment.

The initial appointment typically lasts between 30 to 90 minutes per person. Subsequent appointments usually last between 15 to 30 minutes per person.

Our team at Ian The Chiro will communicate with you throughout the appointment to ensure that you are comfortable and satisfied with the care you are receiving.

We strive to provide timely service and aim to arrive within 30 minutes of your scheduled appointment time. However, unforeseen circumstances such as traffic or weather may cause slight delays. We will always do our best to keep you informed of any changes to your scheduled appointment time.

Still have questions? Ask us directly.
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