This Privacy Policy is prepared by Ian Chiropractic (JM0938703-X), operating under the brand name Ian The Chiro, with a registered address at 20-1-5, Block C, Jalan 2/101C, Cheras Business Center, 56100 Kuala Lumpur, Malaysia ("we", "us", or "our"). We are committed to protecting and preserving the privacy of our visitors when visiting our website ianthechiro.com or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website and social media sites. We confirm that we will keep your information secure and comply fully with all applicable Malaysian Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit our sites. By submitting information, you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store, and use the following kinds of personal information about individuals who visit and use our website and social media sites:
- Information you supply to us: You may supply us with information about you by filling in forms on our website or social media. This includes information you provide when you submit a contact/inquiry form or request an appointment. The information you give us may include, but is not limited to, your name, address, e-mail address, and phone number.
- Technical information: We may automatically collect technical information, including your IP address, browser type and version, time zone setting, operating system and platform, and information about your visit to our website, such as the pages you viewed and the resources you accessed.
Data protection principles
In processing your personal data, we are committed to complying with the following data protection principles:
- Lawfulness, fairness, and transparency: We will process your personal data lawfully, fairly, and transparently.
- Purpose limitation: We will collect your personal data only for specified, explicit, and legitimate purposes and will not process it in a way that is incompatible with those purposes.
- Data minimization: We will process your personal data only to the extent that it is adequate, relevant, and necessary for the purposes for which it was collected.
- Accuracy: We will take reasonable steps to ensure that your personal data is accurate and up-to-date, and to rectify or erase any inaccurate data without delay.
- Storage limitation: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as stated in the "Retention of your personal data" section.
- Integrity and confidentiality: We will process your personal data in a manner that ensures appropriate security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
How we may use the information we collect
We use the information in the following ways:
- Information you supply to us: We will use this information:
- To provide you with information and/or services that you request from us, such as scheduling appointments or answering inquiries
- To contact you to provide the information requested;
- To maintain our records and improve the quality of our services;
- To notify you about changes to our services or website;
- To provide you with promotional materials, newsletters, or other relevant information, if you have opted-in to receive them.
- Technical information: We may use this information to administer our website, analyze browsing actions and patterns, and gather statistical information about our website visitors.
Disclosure of your information
Any information you provide to us will either be emailed directly to us or may be stored on a secure server. We do not rent, sell, or share personal information about you with other people or non-affiliated companies.
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities unless required by law or other regulations.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
Your rights – access to your personal data
You have the right to ensure that your personal data is being processed lawfully ("Subject Access Right"). Your subject access right can be exercised in accordance with data protection laws and regulations. Any subject access request must be made in writing to ianchiro.frontdesk@gmail.com. We will provide your personal data to you within the statutory time frames. To enable us to trace any of your personal data that we may be holding, we may need to request further information from you.
Retention of your personal data
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Cookies
Our website may use "cookies" to enhance your experience while visiting our site. Cookies are small files that are placed on your computer's hard drive by websites that you visit. They are used to improve website functionality, remember visitor preferences, and provide anonymized tracking data to third-party applications like Google Analytics.
You may choose to disable cookies through your browser settings; however, this may affect the functionality of some portions of our website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites, and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Third-party service providers
We may engage third-party service providers to assist with certain functions of our website and services, such as website hosting, data storage, and marketing. We will only share your personal data with these service providers to the extent necessary to perform the services we have engaged them for. All third-party service providers are required to maintain the confidentiality of your personal data and to process it in accordance with applicable data protection laws.
International data transfers
Your personal data may be transferred to, stored, and processed in a country other than the one in which it was collected. In such cases, we will take appropriate measures to ensure that your personal data is treated securely and in accordance with this privacy policy and applicable data protection laws.
Contact
Questions, comments, and requests regarding this privacy policy are welcomed and should be addressed to ianchiro.frontdesk@gmail.com
